This means that Premium VAS (Value Added Services) has been blacklisted or deactivated by Globe. This is a change that has been made by Globe (not Codapay) and means that you will not be able to use our service until Globe restores your Premium VAS access. Please contact Globe Customer Support and ask them to activate your Premium VAS feature, or try to complete your purchase using a different payment channel.
Articles in this section
- I completed a purchase but didn’t get the item.
- I was charged, but the transaction that I was attempting to make could not be completed.
- Error 414 when making a purchase
- Error 419 when making a purchase using Globe load
- I purchased Mobile Legends diamonds but they have not yet been added to my account.
- Error 404 when making a purchase using bank transfer, GCash, Bayad, or Robinson's payment channels.
- How can I get a history of my transactions?
- Unable to complete a payment using GCash
- Error 309 when making a purchase
- Error 225 when making a purchase